Real Board Solutions - Advising Chief Staff Officers and Board of Directors ||



A Message From Terry


Have You Been Evaluated Lately?

Year after year surveys indicate that less than 50% of Chief Staff Officers receive an employee evaluation. This is the same for Boards of Directors, however the percentage is much lower. So why is this? Individuals and groups do not want them for a multitude of reasons. Others may not realize the importance, or that it truly is a best practice.

When things go wrong (as they often do), it’s unfortunate to hear of the Chief Staff Officer who never received an evaluation, or to learn that it was’ glazed over’. In this case I refer to ‘glazing over’ as an evaluation that was done quickly and incorrectly, often indicating the individual was doing a fabulous job. That is until the sad news is eventually delivered. I think you all know what I mean! Boards, especially in the volunteer not for profit sector, report that they most often do not evaluate themselves individually, or as a whole.

Evaluation can be scary for many. There are times when all of us have deep down beliefs that we could be, and should be, doing better. We all have areas in which we exceed, and others in which we do need to improve. That’s life. Not having a correct evaluation can lead to dysfunction.

An incorrect evaluation can be worse than not having one at all. A one-on-one with a Fire breathing Board Chair can be very harmful...

Evaluation within an organization is not delving into your deep secrets, but reviewing and improving in a number of areas such as meeting management, financial statement analysis, human resource management - the list goes on and on. Remember, there are some areas in which you exceed, others in which you may need to improve, and that’s life!

This is a subject that can be extensive. For today, let's agree that we all could do with some evaluation, however it must be done correctly and on a regular basis. If you or your board would benefit from help in this area, please contact me at 1-888-531-5796. Everything is 100% confidential.

Terry Clark

Is Your Board Model Still Serving You?

Many not-for-profit boards have used a tradition board models where many board members are not always clear about their roles and responsibilities with maximum outcomes not always achieved. Other boards have used the Carver Model (established 30+ years ago) with varying results. In reality those who are using the Carver Model are usually using a hybrid version of it that sometimes changes as boards find the need to modernize it.

Read More

Still Time to Register for Strategic Planning for Boards – November 4th and 5th, Vancouver
Two-Day Course Exploring Effective Strategic Planning

Metropolitan Hotel, 645 Howe Street, Vancouver BC
Course & Registration Info

Closing Thoughts

It's nearing the end of October and most of you will have had a board meeting or two during this fall season. Are you moving forward in-line with your strategic plan? Do you have the funding that is required to manage your programs? Are your meetings well run and organized? As an individual are you satisfied in your role, or is it time to move on? As a Board, are you totally satisfied with the performance of your senior management?

Perhaps I have asked too many questions today, or some of you are feeling a bit uncomfortable with them. Remember, you do have a choice: continue as is, or get more information. Information and education are good. They assist you in making the correct choice. My clients will tell you that I can always find the time to have a confidential conversation.

You can reach me at 1-888-531-5796 or

About Terry Clark

Terry J. Clark CAE, the Founder and President of Real Board Solutions is a results-oriented, not-for-profit professional who has a unique background and skill set that volunteer board members and their staff truly appreciate.

For the past 19 years Terry has advised hundreds of not-for-profit Boards of Directors and their senior staff members. As past Executive Director with a high profile business association, Terry has also served as an interim Executive Director with eight organizations.

His consulting practice focuses on executive search, Board development, strategic planning, operational reviews, executive director compensation and mentorship/coaching. He has provided those services to not-for-profits in virtually every not-for-profit sector in Western Canada, North West Territories, the Yukon and California.

Terry is a Certified Association Executive (CAE), a Past Area Governor of Toastmasters International and was educated at the University of British Columbia. He possesses leading-edge Non Profit "best practices" and combines them with real life experiences to provide not-for-profits Boards and their staff with real solutions.

In 2013 the Canadian Society of Association Executives presented Terry with the prestigious ACE Award (Association Cornerstone of Excellence) in the ‘Above and Beyond’ Category.

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